Quality Assurance Coordinator
Summary
Full-time Quality Assurance Coordinator at A. Duie Pyle's Allentown, PA warehouse, supporting customers and internal staff. Day to day involves coordinating Driver Collect/C.O.D. shipment communications, ensuring accurate billing, compiling and auditing daily reports, and performing cycle counts using a WMS (SAP preferred) and MS Office.
Position Summary:
As a full-time Quality Assurance Coordinator, you will be responsible for providing support to customers and internal workforce in our Allentown, PA warehouse.
Why Pyle?
- Weekly pay every Friday via direct deposit
- 8:00 AM; Monday-Friday
- Paid vacation, PTO, and annual holidays
- Medical, Dental, Vision and Life Insurance
- 401(k) with Company Match; Annual Profit Sharing (100% employer paid)
- Short Term and Long Term Disability
- Wellness Programs for yearly benefits discount
The responsibilities of the position include, but are not limited to:
- Coordinating communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D shipments
- Ensuring the accurate billing of shipments
- Compiling and delivering custom reports; performing daily audits of reports
- Documenting all customer interactions for follow up and record keeping purposes
To be qualified for this position, you must possess the following:
- Able to work in a fast paced work environment; strong attention to detail
- Experience doing Cycle Counts, counting & verifying the inventory is accurate
- Experience using Warehouse Management System, SAP preferred
- Forklift experience
- Strong familiarity with MS Office (Word, Excel, and Outlook); basic typing skills
- Ability to prioritize tasks and meet deadlines; work effectively as an individual contributor and/or as part of a team
- Willingness to maintain a flexible schedule to meet the needs of the business, including but not limited to early mornings, evenings, and non-traditional holidays
The following skillsets are preferred, but not required:
- Minimum 1 year of prior customer service experience
For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.