Quality Assurance Engineer

QA Supervisor

Location: Fort Worth Alliance, TX
Department: Quality Assurance
Reports To: QA Manager
Employment Type: Full-Time

Position Summary

The QA Supervisor is responsible for managing the quality assurance team and ensuring that all processes, products, and documentation meet Wistron’s quality standards and customer requirements. This role involves staff scheduling, task assignment, and coordination of cross-functional activities. The QA Supervisor oversees fixture and program setup for new machines, monitors testing status during production runs, and addresses abnormal testing issues to maintain efficient operations and continuous improvement.

Key Responsibilities

• Manage staff work arrangements and task assignments to ensure smooth operations.
• Coordinate production and debugging of fixtures and programs for new machine introductions.
• Track and report testing status during production runs (PR).
• Handle abnormal testing issues promptly to minimize production impact.
• Collaborate with cross-functional teams for scheduling, task allocation, communication, audits, and training.
• Monitor measurable quality objectives and report results to management and staff.
• Lead meetings, presentations, and reporting activities to ensure 100% compliance.
• Manage resources to optimize processes, reduce scrap, and implement continuous improvement using 6S principles.
• Provide support in handling customer complaints and ensure timely resolution.
• Review failure analysis reports to drive improvements and reduce scrap and complaints.
• Manage resources for validation of new projects and engineering changes.
• Maintain and update all required documentation for process and product compliance.
• Support SQM operations and collaborate across teams.
• Keep systems organized and audit-ready at all times.
• Assist with internal and external audits as required.