Quality Control Analyst - Politically Exposed Person
As part of the Politically Exposed Person (PEP) Quality Control (QC) team in LATAM within Wholesale KYC Operations (WKO), the QC PEP Analyst supports JPMorganChase’s AML/KYC program by performing quality reviews of Specialized Due Diligence (SpDD) for PEP and Financial Crimes Media (FCM) cases.
The role reports to a KYC Associate or KYC Manager and partners closely with Legal, Compliance, Controls, Technology, Client Services, and onboarding teams.
Job Responsibilities:
- Maintain expertise in global and local due diligence requirements for identifying and documenting PEP and FCM risk for wholesale clients.
- Review PEP SpDD to ensure accuracy, completeness, and a clear risk narrative with appropriate mitigations.
- Ensure regulatory requirements are identified and applied across jurisdictions in line with internal policies and procedures.
- Provide guidance on PEP/FCM due diligence expectations based on internal sources and WKO procedures.
- Ensure KYC records are properly updated with sourced evidence and documented rationale.
- Proactively manage issues, dependencies, and escalations, building strong cross-functional partnerships.
- Review end-to-end client profiles for lifecycle consistency using legal and commercial documentation to understand activity, ownership/structure, and inherent risks.
- Apply AML/KYC policies and procedures under global and local standards.
- Identify trends and root causes of quality gaps; recommend corrective actions.
- Manage daily workload to meet deadlines and quality standards; work independently with appropriate escalation of complex items.
Required Qualifications, Skills and Capabilities:
- Strong written and verbal communication (English required).
- Strong analytical/research skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment; professional presence.
- Prior experience in KYC/AML operations and/or PEP/FCM due diligence is preferred.
Preferred Qualifications:
- Bachelor’s degree or equivalent experience.
- 1–3 years in banking/financial services operations (KYC, onboarding, compliance ops, investigations, client service).
- Proficiency in MS Office; exposure to Alteryx/Tableau/BI/UiPath is a plus.