Quality Coordinator

Established in 2020 through the merger of Auckland Clinical Studies (ACS) and Christchurch Clinical Studies Trust (CCST), NZCR is at the forefront of early-phase clinical research in New Zealand. With over 35 years of combined research excellence, we have successfully completed 750 trials involving 15,000 participants. Our physician-led research units in Auckland, Christchurch, Wellington, and Hamilton partner with global pharmaceutical and biotech companies to deliver world-class clinical research and help advance the development of new medicines.

The Role

Fixed Term 11 months, 20 hours per week

Reporting to the Quality Manager, the Quality Coordinator provides administrative and operational support to the Quality team to help ensure NZCR maintains the highest standards of quality, compliance, and continuous improvement.

Key responsibilities include:

• Supporting the administration and ongoing development of NZCR's electronic quality management system (Q-Pulse).
• Assisting with document control activities, including maintaining and reviewing quality documents and SOPs.
• Supporting internal, vendor, sponsor, and regulatory audits.
• Monitoring non-compliances, CAPAs, and other quality-related activities to ensure timely follow-up.
• Assisting with quality reporting and continuous improvement initiatives.
• Providing administrative support to the Quality team, including meeting coordination and minute taking.

Skills and Experience

• Strong attention to detail and excellent organisational skills.
• A genuine interest in quality systems and continuous improvement.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.
• Strong Microsoft Office skills, including Word, Excel, Outlook, and Teams.
• Experience in a research, health, medical, laboratory, or regulated environment is desirable.
• Experience with Q-Pulse or another electronic quality management system is desirable.
• Knowledge of ICH-GCP and clinical research regulations is desirable.
• A qualification in science, health, or a related field is preferred.

Additional Information

When you join us, we offer a range of benefits that work for you, your lifestyle, and your career development, including:

• Boost Employee Benefits Programme, offering a range of discounts and wellbeing benefits.
• Opportunities for ongoing learning and professional development.
• A supportive team environment within a growing national organisation.

For more information about NZCR visit www.nzcr.co.nz.

If you are interested in this opportunity, please click Apply for this Job to submit your CV and cover letter.

To apply for this role, you must be a New Zealand resident or hold a valid New Zealand work visa.

When you apply for this role, you are consenting to us sharing your information with our sister company, Optimal, where additional opportunities for career growth and development may arise.

The responsibilities and requirements are based on your Quality Coordinator position description.