Quality Engineer
Description
POSITION DESCRIPTION
Position Title: Quality Engineer I Dept: Product Assurance & Quality Assurance
Classification: Exempt, Indirect Approved By: Human Resources
REPORTING RELATIONSHIPS
Position Reports To: Product Assurance & Quality Assurance Manager / Director
Positions Supervised: None
POSITION PURPOSE
To understand customer requirements and ensure the organization is meeting or exceeding customer expectations. The quality engineer will be responsible for executing and maintaining the Quality Management System which meets the ISO standard. The quality engineer will also support or lead quality improvement initiatives, including various tests as needed.
The quality engineer monitors how the system is performing. This will include periodic process audits and the publication of statistics regarding company performance against quality standards.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Utilize quality expertise to interface between the organization and customers to proactively assure customer needs and expectations are satisfied.
- Provide support to others and educate teams toward enhanced quality audit methods.
- Drive implementation of quality management system and maintain quality documents (i.e. manuals, procedures).
- Prepare documentation for product / process improvements, which includes process reviews, statistical analyses, QA reports and quality and/or manufacturing work instruction procedures.
- Provide expertise in Quality Assurance to manufacturing/process engineering to support their continuous improvement activities like process control charts on specified parameters or process steps as tools to show areas for improvement.
- Interface with internal design and manufacturing personnel as well as program managers, supplier quality and supply chain functions. Assist in technical quality requirements, as needed.
- Participate in the internal Quality System Audit program for the organization. Facilitate the investigation and elimination of quality problems and follow up on corrective actions.
- Develop and analyze statistical data affecting product quality. Provide support in developing process capability, process control plans, analysis of sub-standard conditions.
- Participate in all aspects of product development and launch activities throughout the organization. Efforts should target meeting customer expectations.
- Support team toward maintaining ISO certification.
- Ensure timely completion of the MRB process and disposition of product. Issue corrective actions as needed.