The Quality Engineer ensures compliance with internal and external quality standards by applying engineering, statistical, and analytical methods. This role supports the Quality Management System (QMS), leads root cause investigations, monitors key quality metrics, and drives continuous improvement initiatives. The engineer interfaces with cross-functional teams including production, engineering, and customers to promote quality culture and operational excellence.
PRIMARY DUTIES & RESPONSIBILITIES Ensure compliance with ISO 9001:2015, API Q1, UL, and customer-specific standards. Develop and maintain quality documentation including procedures, work instructions, inspection plans, and forms. Track and report facility quality metrics Conduct Process Failure Mode and Effects Analysis (PFMEA/DFMEA), Measurement System Analysis (MSA), and Process Capability Studies. Manage calibration and gauge R&R programs for monitoring and measuring equipment. Assist with internal audits, process audits, and support third-party or customer audits. Analyze quality data, perform trend analysis on NCRs and CPARs, and report on metrics such as scrap, rework, and customer escapes. Investigate product and process nonconformities, issue corrective and preventive actions, lead root cause analysis investigations, and support the validation of effectiveness. Develop inspection methods for receiving, in-process, and final product checks. Support training initiatives, maintain training records, and uphold training matrix accuracy. Participate in Management of Change (MOC) and Risk Assessment activities. Collaborate with operations, engineering, and suppliers for continuous improvement and cost reduction. Assist with annual Management Reviews and strategic quality planning.
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EDUCATION & EXPERIENCE QUALIFICATIONS
- Bachelor’s degree in Engineering or a related technical discipline.
3-5 years of experience in quality engineering or quality systems.
