Quality Manager
Quality Manager
Bring your talent and effort to Growscape and contribute to serving our customers while having fun, growing your career, and sharing in our success. We are looking for the best talent to join our team.
Growscape is a proud combination of many legacy brands that continue to transform the horticultural industry through bold leadership, innovative manufacturing, and a comprehensive portfolio of products ideal for greenhouse, nursery, retail, and commercial markets. Growscape is a leading Manufacturer of horticulture growing containers, our mission, “From Grower to Gardener, Improving Our World”.
Key Responsibilities
Quality System Ownership & Documentation
- Own the Quality System; assess the current state, build out formal documentation, and drive organization-wide compliance to it
- Develop and continuously improve Quality Procedures and Control Plans based on customer requirements and business needs
- Manage documentation related to quality reports, product testing, and regulatory compliance
Process & Product Quality
- Supervise quality inspection and testing of raw materials, in-process production, and finished goods
- Monitor product quality against internal standards and customer requirements, including dimensional accuracy, appearance, durability, and environmental compliance
- Work with production to establish quality checkpoints, inspection procedures, and process improvements
- Ensure lab equipment is functioning as expected, including managing the annual calibration process
Non-Conformance & Corrective Action
- Investigate non-conformances, customer complaints, and returns; perform root cause analysis and implement corrective/preventive actions (8D)
- Conduct regular audits of processes, products, and systems to ensure compliance with relevant standards
- Lead internal teams in preparing for 2nd- and 3rd-party audits; close out any resulting corrective actions
Supplier Quality
- Ensure supplier quality through audits and incoming materials inspection
Leadership & Culture
- Lead and coach the quality assurance team, providing training and performance feedback
- Champion a culture of quality across the organization through communication and engagement