R00150531 Sales Representative/ (Senior) Sales Specialist, Derm, Immunology BU (桃園、新竹)

PRIMARY FUNCTION/OBJECTIVE:
The principal responsibility is to assure consistent sales achievement in assigned territory by providing quality products & service, to develop technical & selling skills to ensure customers’ needs are met, to identify opportunities for business within territory while maintaining existing business.
CORE JOB RESPONSIBILITIES:
Specific Duties
-Provide sales information to Sales Manager each month to support development of proposed forecast.
-Work with Sales Manager to develop and execute sales plan once proposed forecast is approved.
-Implement product sales strategies to ensure sales goals and targets are achieved.
-Utilize selling skills to ensure customer needs are met and territory sales targets achieved through regular customer contact.
-Develop and communicate: daily, weekly & monthly plans and results; cycle goals, sales targets andresults to Sales and Marketing Management.
-Communicate market intelligence to Sales and Marketing Management.
-Attend marketing activities, conferences, health talks, exhibitions, booth and trade displays as required.
-Ensure all activities in territory are executed with professionalism and comply with AbbVie standards and Code of Conduct.
-Develop and maintain territory and customer records.
-Attend regular departmental meetings with manager to build in continuous feedback mechanisms.

Professional Competencies

• Professional Knowledge

-Understand and adopt product, disease and market knowledge to fulfill customer needs
-Understand product positioning and competitiveness, communicate to customer with effects
-Read and analyze the market, competitor information and potentials
Fair understanding to territory and healthcare system
-Able to sell by utilizing product portfolio and marketing promotions
-Be a professional problem solver

• Professional Skills

-In Detailing, manage to deliver convincing product knowledge and promotion message by valid customer segmentation
-Able to handle key issues; interact with customer with effective selling skills for mutual solutions
-Adopt Challenger skills to change customer opinions and handle conflicts
Proactively seeking feedback and react with actions respectively to deliver results

• Customer Management

Customer Satisfaction
-Build long-term positive customer relationship, adjust methodology according to segmentation
-Manage key stakeholders and opinion leaders with proficient communication skills
-Build efficient information network, foresee opportunities and manage customer status

• SFE & Action Plan

-Plan, execute 90-Day territory management plan with flexibility
-Manage territory resources with timely accuracy
-Utilize SFE and other tools to collect customer data and visit records and further analyze it to plan