Receptionist

Company description

Mu00f6venpick Hotel & Residences Riyadh

Job description

We are seeking a professional and friendly receptionist to join our team in Mu00f6venpick Hotel & Residences Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues. The ideal candidate will be detail-oriented, guest-focused, and highly organized, with the ability to handle multiple tasks efficiently.

Responsibilities:

• Greet and welcome visitors, guests, and clients in a professional and friendly manner
• Manage the front desk area, ensuring it remains tidy and presentable at all times
• Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals
• Schedule appointments and maintain calendars for executives and meeting rooms
• Assist with check-in and check-out procedures for guests
• Manage visitor logs and issue visitor badges as required
• Provide general administrative support, including data entry, filing, and document preparation
• Coordinate mail and package deliveries, ensuring proper distribution
• Assist with basic office management tasks, such as ordering supplies and maintaining inventory
• Support other departments with various administrative tasks as needed
• Ensure the security and confidentiality of guest and company information
• Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers

Qualifications

• Education: High school diploma or bachelor's required; diploma in hospitality or tourism preferred.
• Experience: 1u20132 years in hotel front desk or guest services preferred.
• Technical: Familiar with hotel PMS (Opera, Oracle), MS Office; fast typing in English and Arabic.
• Languages: Fluent Arabic, proficient English.
• Soft skills:
• Excellent communication and interpersonal abilities.
• Professional appearance and hospitality demeanor.
• Strong problem-solving and multitasking under pressure.
• Attention to detail and organizational skills.
• Flexibility with shift schedules (including weekends and holidays).