Company description
Why work for Accor?
We are far more than a global leading company. We welcome you as you are, and with us you will find a career and a brand that fits your personality.
We support you to grow and learn every day. We ensure that your work has meaning in your life and that, throughout your journey with us, you explore the limitless possibilities of Accor.
At Accor, you can write every chapter of your own story, and together we can transform the future of gastronomy and hospitality.
Do what you love, contribute to communities around the world, and dare to challenge the status quo! #BELIMITLESS
Job description
Tamayyaz is seeking a professional and customer-focused Receptionist to join our team in Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a vital role in creating a welcoming environment for visitors, clients, and employees. This position requires exceptional organizational skills, strong communication abilities, and a commitment to delivering outstanding customer service in a fast-paced office setting.
Responsibilities:
Greet and welcome visitors, clients, and employees with professionalism and courtesy
Answer, screen, and direct incoming phone calls to appropriate departments or personnel
Schedule and manage appointments using scheduling software while maintaining accurate calendars
Maintain the reception area in an organized, clean, and professional manner
Process administrative tasks including mail distribution, data entry, and document management
Provide information about company services and direct inquiries to relevant departments
Manage visitor logs and ensure compliance with security protocols
Support office operations by assisting with general administrative duties as needed
Handle correspondence and maintain confidentiality of sensitive information
Demonstrate professional communication standards in all interactions, both verbal and written
Qualifications:
Proven experience in a reception, customer service, or similar front-facing role
Excellent verbal and written communication skills in English
Strong organizational and time management abilities
Proficiency with Microsoft Office applications and phone systems
Ability to multitask and prioritize in a busy environment
Professional demeanor with a friendly and empathetic approach to customer interactions
Bilingual capabilities in Arabic and English (preferred)
Experience with scheduling software and appointment management systems (preferred)
Ability to maintain composure and handle multiple inquiries simultaneously
Strong interpersonal skills and ability to work collaboratively with diverse teams
Additional information
Your team and work environment:
In one to two sentences, introduce the team, hotel, or workplace in a way that reflects the culture.
Note: Adjustments may be made according to specific local or legal requirements, such as work permits.
Our commitment to diversity and inclusion:
We are an inclusive company, and our goal is to attract,