RECEPTIONIST

Greets all visitors, gives tours and assists as needed.

Maintains records of resident sign in and sign out.

Answer the telephone in a polite and courteous manner. Forwards calls, takes messages and delivers those messages to appropriate personnel.

Completes direct inquiry sheets on prospects.

Monitors resident activity and alerts staff when assistance is necessary to assure residents safety.

Monitors community guests & visitors entrance/exit in accordance with community policy and procedure.

Maintains request lists for maintenance, dietary and nursing in appropriate manner.

Maintain security of equipment within the business office.

Performs light office work as assigned.

Assures that the lobby area, reception area and entry area is kept clean, neat and orderly.

Notifies appropriate staff of unsafe situations within the building or grounds.

Notify the Administrator of any resident emergency or hospital transport.

Works with other staff to maintain continuous coverage of front desk, telephone answering, taking and delivering messages.

Performs other tasks as assigned by any member of management.

General upkeeps of spreadsheets.