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Williamson Health

Receptionist - Neurology Clinic - Part Time

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Description

This position provides clinical support to Hospital Medical Services by setting patient appointments, maintaining records and providing customer service.

Position Requirements

  • High School graduate or equivalent.
  • At least one year of medical office experience and ability to communicate well
  • Competent in the use of computers, printers, facsimile machines, copy machines, business phones, document scanners and other office equipment and supplies.
  • Office environment.
  • Must be able to sit, stand, communicate in English, both verbally and in written form, squat, reach overhead, and operate a computer/keyboard and heard instruction as appropriate.

Key Results

  • Schedules appointments appropriately in Allscripts
  • Maintains current patient information
  • Provides simple medical advice under the direction of the physician
  • Provides patients with info on HIPPA and insures compliance
  • Maintains patient records
  • Insures patients are informed of changes in office policies
  • Scans patient paperwork/records
  • Follows proper lifting techniques to prevent back injury
  • Consistently verifies patient insurance information
  • Follows scheduling instructions
  • Consistently verifies insurance for eligibility and precertification if need
  • Maintains open line of communication with all staff
  • Answers phones politely and within 4 rings
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