RECEPTIONIST

JOB OVERVIEW:

The Receptionist role is responsible for providing patient-oriented service in a back office setting; performs a variety of clerical and administrative duties related to the delivery of patient care and performing other back office duties as required in a fast-paced, customer-oriented clinical environment.

ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Answer the telephone and handle calls in a timely and friendly manner including appropriate documentation of the call
• All pre visit chart prep
• Obtains insurance authorization and verifies coverage prior to patients appointment, notifies patient of the current status
• Manage all out going referrals
• Work effectively with procedure scheduler and clinic coordinator
• Communicate with physician’s staff to insure quality of care
• Maintain operations by following policies and procedures ( HIPAA- OSHA)
• Other duties as assigned