Regional Concept Business Head - Home Centre

The job holder will be responsible for planning and driving retail operations through the implementation and maintenance of professional retail standards for Home Centre stores in Dammam; thereby maximizing sales, maximizing profitability, optimum Inventory Utilizations, increase in customer satisfaction & commercial development.

KEY RESPONSIBILITIES

Sales and Commercial Performance

• Prepare and participate in the preparation of sales budgets

• Maximize sales and profitability of the concept

• Maximize productivity targets ( sales per sqft, ATV, Conversion etc)

• Formulate and implement retail strategies & procedures in discussion with the NCBH/Regional Head

• Control costs within budgetary guidelines

• Identify internal and external commercial opportunities

• Ensure effective Stock and Space Management

• Conduct SWOT review to analyze the customer profile

• Provide monthly feedback on competitor and event activities

• Suggest improvements based on benchmark practices

Operational Standards and Management

• Prepare Regional operating plan (new store, seasonal and store) and ensure effective implementation

• Ensure all the stores are in compliance with the store operating and customer service standards

• Ensure all the stores are in compliance with the company policy on employment and state laws, health and safety

• standards

• Ensure all the stores portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company

• Ensure all store sales, promotions are planned effectively, executed and promptly and maintained professionally

Inventory Management & Stock Distribution

• Ensure effective Inventory and Warehouse management for the concept in the territory ( order management, stock

• consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)

• Review and analyze stock and sales reports monitoring over and under stocks , implementing corrective action to be taken

• Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action

• Ensure pricing of merchandise as per norms and matrix format

• Provision of monthly feedback to Concept on sales, stock positions and product feedback

Business Management & Development

• Strategize and seek opportunity for concept expansion in the territory- Properties

• Manage roll-out of new projects and time bound implementation of projects

• Research and look for good property and locations

• Understand Territory dynamics (demographics, consumer behavior, market understanding etc.)

People Management & Saudization

• Manage and support in team recruitment and ensure Saudization & Feminization.

• Ensure that all new recruits understand their job and inducted well within the company

• Assist ROM & ARM in grievance handling and disciplinary actions

• Ensure skill development of showroom staffs through Learning & Development

• Monitor and appraise the performance of retail staffs in coordination with ARM and developing individual career plans.

• Set KRA's for direct reports and conduct performance appraisal

• Oversee staff deployment and drive motivation levels of the direct reportees.

MUST HAVE

• A Candidate with retail experience in KSA would be preferable

• Minimum of 12 years’ experience in Retail

• Should have Home & Furniture experience for 3-5 years

• Should have handled large format retail/Hyper mart.

SOFT SKILLS

• Strong Business Acumen

• Strong Negotiation Skills

• Relationship Management

• Influencing Skills

• Leadership Skills

TARGET COMPANIES

• Leading Home Retailers in India and in Saudi Arabia