Regional Leader

Quick Quack is looking to add a new Regional Leader to our fun and energetic team! This person will be responsible for managing the operation of Quick Quack Car Wash locations within a region. They will lead and motivate the leadership team to provide great customer experience while holding each leader accountable for the operation of each assigned location.

. Ensure that each customer receives outstanding service by providing a friendly environment at each location.

· Oversee the productivity and performance of multiple car wash locations within a region.

· Ensures compliance with all policies and procedures through regular meetings and training courses of Store Leaders.

· Set goals and objectives for Store Leaders.

· Drives to multiple store locations within a day; performs frequent audits of locations.

· Handles discipline and termination of Store Leaders as needed and in accordance with policy.

· Monitors and assists each location with work progress.

· Plans and implement procedures to maximize operating efficiency.

· Coordinates and follows financial budget.

· Sets and monitors the achievement of regional goals.

· Evaluates the performance of each Store Leader and provides timely constructive feedback.

· Maintains awareness and trains Store Leaders on services provided by Quick Quack Carwash and gives updates as necessary.

· Ensures each location follows the safety procedures provided by Quick Quack Carwash.

· Ensure each location is clean and well maintained.

· Ensures each location is handling vehicle damage claims in an appropriate manner.

· Works in and develops a team environment.

· Performs other duties as assigned.

Qualifications and Requirements:

· Strong leadership and communication skills.

· Ability to delegate tasks and responsibilities.

· 4-5 years managerial experience, multi-unit experience preferred.

· High school diploma or equivalent, bachelor’s degree preferred.

· Excellent customer service skills.

· Must be able to read, count, and write accurately.

· Must be able to smile and maintain a clean appearance as per the dress and grooming standards.

· Must be able to lift up to 15 pounds at times.

. Must have a valid driver’s license

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