Regional Mobile Sales Representative

Position Summary

The Regional Mobile Sales Representative is responsible for developing, growing, and maintaining mobile service business within an assigned geographic territory. This position focuses on promoting and selling mobile maintenance and repair services to commercial fleet operators, transportation companies, and other businesses requiring on-site vehicle service solutions.

The Regional Mobile Sales Representative will identify new business opportunities, establish and maintain customer relationships, and work closely with mobile service operations teams to ensure customer satisfaction and profitable revenue growth. This role requires a proactive sales approach, strong knowledge of commercial fleet maintenance needs, and the ability to communicate the value of mobile service solutions.

Essential Duties and Responsibilities

Sales and Business Development

• Actively prospect and develop new mobile service customers within the assigned region.
• Promote and sell mobile maintenance, preventive maintenance, inspection, diagnostic, and repair services to commercial fleet customers.
• Identify opportunities to expand mobile service business with existing customers.
• Conduct regular in-person visits, telephone calls, and follow-up communications with prospective and existing customers.
• Develop and maintain relationships with fleet managers, maintenance directors, transportation managers, and business owners.
• Present mobile service capabilities and customized maintenance solutions based on customer needs.
• Prepare and present service proposals, pricing, and agreements in coordination with management.
• Meet or exceed established sales goals, revenue targets, and customer acquisition objectives.
• Identify opportunities for recurring maintenance agreements and long-term service partnerships.
• Monitor competitor activity and market trends to identify opportunities for business growth.

Customer Relationship Management

• Serve as a primary point of contact for assigned mobile service customers.
• Maintain regular communication with customers to ensure satisfaction and identify additional service opportunities.
• Follow up on completed mobile service work to ensure customer expectations have been met.
• Address customer concerns and coordinate resolutions with mobile service management.
• Maintain accurate and current customer records, contact information, sales activity, and service opportunities.
• Build long-term customer relationships through consistent communication, responsiveness, and professional service.
• Educate customers on the benefits of mobile service, including reduced downtime, improved fleet efficiency, and convenient on-site maintenance.

Operational Coordination

• Work closely with regional mobile service managers, dispatchers, technicians, and service departments to coordinate customer service needs.
• Communicate customer service requests, expectations, and scheduling requirements to the appropriate operations personnel.
• Coordinate with mobile service leadership to ensure service commitments align with available resources and operational capabilities.
• Obtain management approval for special pricing, service agreements, and customer-specific arrangements.
• Assist in identifying opportunities to expand mobile service coverage and capabilities within the assigned territory.
• Collaborate with dealership service departments and other Vanguard Family of Companies businesses to identify cross-selling opportunities.
• Follow up on service requests and scheduled work to ensure customers receive timely and satisfactory service.

Reporting and Administrative Responsibilities

• Maintain accurate records of customer visits, sales calls, prospects, and business development activities.
• Submit required sales activity reports, expense reports, and other documentation in a timely manner.
• Track sales opportunities, customer development, and revenue performance within the assigned territory.
• Provide management with regular updates regarding sales activity, market conditions, and potential business opportunities.
• Participate in sales meetings, training programs, and company initiatives.
• Maintain a professional appearance and represent the Vanguard Family of Companies positively within the industry.