Regional Rental Ops Manager - Central
PRIMARY FUNCTION:
The Regional Rental Operations Manager will manage the construction division’s rental operations for an assign region in a manner that promotes superior customer service, maintains efficient operations and maximizes profitability and return on assets.
Central Branches: Raleigh, New Hope, Mebane, Sanford, Capital
ESSENTIAL DUTIES:
Operational Leadership
Manages rental operations providing superior customer service and a “can do” attitude by maintaining a staff of well trained, highly motivated employees.
Manages rental inventory in a manner to maximize profitability and market penetration. Maintains proper inventory levels. Works with Rental Operations Manager on rental fleet retirement.
Establishes and monitors procedures to ensure proper maintenance on rental units and manages costs to remain within acceptable levels.
Develops and monitors processes to ensure proper billings, documentation and paper flow.
Maintains adequate reporting system to establish benchmarks and tracks performance of rental fleet, i.e., maintenance costs, utilization and ROA. Manages expenses to achieve financial targets.
Reviews monthly P&L statements for accuracy and takes appropriate corrective actions to improve operational income/profitability.
Co-develops the annual Rental Operating Budgets and Business Plans.
Works with Rental Operations Manager in planning and developing rental equipment processes and support to provide superior customer satisfaction and maximize efficiencies.
Group Leadership
Provides daily and long-term leadership for the direct report associates to include but not be limited to the following activities:
Interviewing and Hiring
Coaching
Training and Developing
Counseling and Disciplining
Dismissing
MINIMUM REQUIREMENTS:
Education: A four-year degree, preferably in business or marketing
Work Experience: 5 years minimum experience in operational/service experience, preferably in rental equipment activities with 3 years group leadership.
Physical: The ability to periodically travel, via car and/or airplane and stay overnight.
Other: Must have an intermediate skill level in using PC software, primarily MS Word, Excel and Access; Must have a valid driver’s license with acceptable record; Must have excellent customer relations skills.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.