Registration Specialist II
Location:
IU Health Jay Family Medicine
430 W Votaw St
Portland, IN 47371
Hours:
Monday – Friday
8:00 a.m. – 5:00 p.m.
No weekends or major holidays
Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.
***Requires CMAA certification***
Key Responsibilities:
- Customer service
- Computer skills
- General office equipment knowledge
- Active listening skills
- Communication
Prefer medical office experience
Requirements:
- High School Diploma/GED is required.
- Prefer 1 or more years of relevant experience in a health care setting.
- Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
- Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
- Basic proficiency in MS Office (Word, PowerPoint, Excel).
- Requires CMAA certification.
- Must successfully complete Registration Specialist II Checklist.
- Time-of-service collections experience preferred.
- BLS Certification through AHA preferred.