Specialist-Registration I

Position: Registration Specialist (Onsite)
Schedule: Monday–Friday, 8:00 AM–5:00 PM. No weekends or holidays.
Location: Metro Indianapolis
Parking: Paid by department

Key Responsibilities

• Welcome patients and manage check-in/check-out process.

• Review insurance information and verify demographics.

• Complete pre-registration and schedule appointments.

• Support medical assistants and understand provider preferences.

• Troubleshoot patient issues and ensure smooth patient flow.

• Answer incoming calls and direct patients/visitors appropriately.

Required Qualifications

• High School Diploma or GED.

• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Ability to interpret insurance information.

• Strong attention to detail and organizational skills.

Preferred Qualifications

• Previous experience in a healthcare setting.

• Familiarity with medical terminology and clinical practices.

• Ability to learn and retain medical coding (ICD-10, CPT preferred).

Skills for Success

• Excellent communication and interpersonal skills.

• Ability to troubleshoot and resolve patient concerns.

• Efficient, self-starter with strong time management skills.

Work Environment

• Fast-paced, team-oriented setting focused on patient care.