Rehab Scheduler - FT
Responsible for efficiently and effectively maintaining the rehabilitation department’s scheduling system.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Perform the scheduling of rehabilitation services.
- Accurately coordinate and schedule patients for rehabilitation services.
- Manage appointment calendars to optimize therapist availability and patient access to care.
- Handle patient requests for appointments, cancellations, and rescheduling, ensuring minimal disruption to therapy services.
- Communicate and treat patients in professional, honest, fair, and respectful manner at all times.
- Contact patients to confirm appointment times and provide necessary pre-appointment instructions.
- Address patient inquiries regarding scheduling, therapy procedures, and service details.
- Address any scheduling conflicts or issues, working with relevant parties to find suitable solutions.
- Provide care appropriate for the patients served based on demonstrated knowledge of the principles of growth and development over the life span.
- Assess and interpret data on the patient’s status to identify patients’ requirements relative to their age specific needs and provide care needed as stipulated in departmental policy.
- Serve as a backup to business office personnel.
OTHER SIGNIFICANT REQUIREMENTS:
- Maintain confidentiality on a daily basis.
- Work well with other employees.
- Perform other functions and tasks as assigned.
- Follow standard precautions when providing direct patient care.
WHY EHD?
PEOPLE FIRST
Our staff is our most valued asset. Electra Hospital District operates eleven businesses that work as a team to provide complete continuity of care for our patients. We know that people make the difference and consider our team members the best in the business.
BENEFITS & COMPENSATION
It takes the best of the best to provide superior patient care. Our employees make a difference in our quality care, and we reward them for their dedication. We offer competitive, market-driven compensation and benefit plans.
CULTURE & SUPPORT
We believe that the best patient care comes from happy employees. At Electra Hospital District, we strive to create a family culture with open lines of communication. A dedicated employee appreciation committee provides year-round fun at all our locations.