Relationship Manager - SME Banking

Job Overview:

We are looking for experienced Relationship Managers - SME Banking to manage and grow relationships with Small and Medium Enterprise clients. The role involves client acquisition, portfolio management, business development and delivering comprehensive banking solutions to SME customers.

Key Responsibilities:

- Manage and grow a portfolio of SME clients.

- Acquire new SME relationships through direct sourcing, market mapping, referrals and existing networks.

- Develop a strong understanding of clients' businesses, financial requirements and banking needs.

- Drive business across Working Capital, Term Loans, Trade Finance, Cash Management and other banking products.

- Build and maintain relationships with promoters, business owners, CFOs and key decision-makers.

- Identify opportunities for cross-sell and up-sell across the bank's product suite.

- Conduct regular client meetings and proactively identify opportunities for portfolio deepening.

- Coordinate with Credit, Risk, Operations, Product and other internal teams for timely processing and execution.

- Ensure quality of sourcing and adherence to the bank's credit, risk, compliance and KYC guidelines.

- Monitor portfolio performance, customer profitability and overall relationship health.

- Track market developments and identify new business opportunities within the assigned market.

- Achieve assigned business, revenue, acquisition and portfolio growth targets.