Relief Assistant Manager
Position Summary:
The Relief Assistant Manager assists in running the day-to-day operations of the food and beverage departments. Assists in all food and beverage areas for vacation and shift coverage. Assumes the role of Assistant Manager in food service outlets and the Beverage Department as necessary. Supports Food and Beverage Managers in running day to day operation. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions:
1. Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide culture and demonstrate AAA Four Diamond service standards at all times.
2. Provides leadership and guidance to Food and Beverage Team Members, ensuring that the core values of the organization are put into practice.
3. Manage the operational and administrative responsibilities of a restaurant or beverage outlet.
4. Assist with Guest recoveries and Team Member concerns by providing the appropriate level of documentation and follow-up.
5. Assist in the development of product offerings including wine and spirits, food recipes, prices, and presentation.
6. Assist in the collection of data required to formulate and maintain business plans and objectives, budget planning and coordination, and financial presentations.
7. Coach and develop Team Members to achieve expected goals by maintaining a consistent approachable demeanor and articulating department expectations.
8. Monitor industry developments to ensure company food and beverage offerings remain exceptional and provide a high level of Guest satisfaction.
9. Provide timely departmental analysis to senior management to ensure business objectives are maintained and achieved.