Relocation Onsite Consultant - NYC or Salt Lake City, UT
Cartus Mobility Specialist role
SUMMARY:
This Mobility Specialist role with Cartus will be based on-site with a major corporate client in New York or Salt Lake City. The individual will be responsible for providing support to the assignment management team
AREAS OF RESPONSIBILITY:
Responsible for issuing and tracking expatriate documentation on a regional basis. This includes but is not limited to assignment memos, repatriation documentation, localization memos.
Responsible for transfer and departure documentation for all relocations on a regional basis
Management of inquiries from transferring employees (answering help desk, responding to employees directly, forwarding to vendors or escalating questions as appropriate)
Preparation of employment verification documentation for transferring employees on a regional basis
Responsible for data integrity for assignee records in the Americas. Uploading relevant documentation to records e.g exception requests, transfer letters and expat documentation.
Working with assignment managers on initiation and communication of certain relocation policy types
Provide support with both regular and ad-hoc reporting requirements
Responsible for coordination of immigration expiries report updates, and coordination with vendors
Data validation on immigration support documentation, and responsibility for obtaining signatures, issuing and in some circumstances drafting documentation
Conducting initial review of relocation cost estimates to confirm accuracy
Interaction with assignment managers on data entry for various assignment calculations
Involvement in ad-hoc regional projects
EXPERIENCE/SKILLS:
To be successful in performing and developing this role, the candidate will need to demonstrate strength and experience in a majority of the following areas:
- Excellent analytical skills and attention to detail – an ability to review data, detect and correct errors, take responsibility for data quality
Client service focus, responsiveness and a "can-do" open-minded professional attitude
Strong organizational skills, proactive approach
Self-starter, ability to work well independently or in a team environment
Good communication and relationship management skills
Understands the importance of confidentiality
Ability to prioritize workload and meet deadlines
Good judgment – knowing when to escalate an issue combined with a willingness to be flexible
Familiar with operating as part of a global team
Enthusiastic, positive and keen to learn and develop
Strong Excel skills preferred
Ability to work in a fast-paced environment
Experience in the mobility field is preferred although not essential