Remote SRE & DevOps Engineer (Entry Level)
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Summary
NTT Data is hiring an entry-level L1 Networking Remote Field Service Engineer who provides remote technical support: diagnosing network incidents, driving resolution to meet SLAs, maintaining service documentation, and coordinating with clients and vendors. Core vendor technologies are Cisco, Juniper, and Aruba.
NTT DATA is hiring a Networking Remote Field Service Engineer (L1) to provide professional remote technical support, identify incidents, and drive resolution to ensure zero missed SLAs. The role emphasizes incident diagnosis, problem resolution, and maintaining service documentation.
The position focuses on applying basic vendor technology knowledge (Cisco/Juniper/Aruba) and coordinating with clients and vendors to restore services.