Representative, Wholesale Customer Service
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Job Summary
Play an auxiliary role within the department, and could be responsible for managing data, or customer assistance, depending on the departmental needs. This could include tasks such as: data filing and data input and assisting wholesale customers in placing orders and correcting billing errors.Job Description
Experience Required: 1 to 3 years
Experience Desired: 1-2 years of clerical experience, General office work experience
Education Desired: High school diploma or equivalent
Education Desired: Bachelor's Degree
Job Responsibilities
- Assist wholesale customers in placing orders, correcting billing errors, and problem solving.
- Assist other clerks in the wholesale sales department as needed.
- Issue customer credits accurately and on a timely basis.
- Input retail prices for wholesale accounts.
- Input, print, and distribute ad plans for assigned stores and/or groups.
- Review all customer pricing, credits, and commitments for accuracy.
- Assist in inputting ad pricing for wholesale customers.
- Place commitments to buyers as requested by the wholesale customers.
- Control mail and general information distribution to customers.