Reproductive Health Assistant (“Medical Assistant”)
Summary
The Reproductive Health Assistant (“Medical Assistant”) provides direct clinical support for family planning, medication abortion, and procedural abortion services. Working with clinicians and nursing staff, this position prepares patients, assists with visits and procedures, and promotes safe, timely, patient-centered care. Occasional front desk coverage may be assigned.
Essential Functions
Performance is evaluated through clinical competency, patient safety, documentation accuracy, patient experience, and teamwork.
1. Patient Preparation and Clinical Support. Room patients; obtain and document vital signs, histories, medication information, and allergies; prepare examination rooms; and assist clinicians with examinations and authorized procedures.
2. Reproductive Healthcare Support. Assist with family planning, medication abortion, and procedural abortion visits, including patient preparation, equipment readiness, approved patient instructions, and ultrasound preparation and support as trained and authorized.
3. Specimen Collection and Testing. Perform venipuncture, specimen collection and handling, and authorized point-of-care testing in accordance with competency validation, clinical protocols, and applicable requirements.
4. Patient Flow and Team Coordination. Prepare rooms and supplies between visits, communicate patient readiness and delays, and support efficient clinic flow. Provide registration or scheduling coverage when needed.
5. Safety, Documentation, and Quality. Document care accurately in the Electronic Health Record (EHR); follow infection prevention, privacy, laboratory, and safety requirements; maintain clinical equipment and supplies; and report concerns promptly.
6. Patient Experience and Collaboration. Deliver respectful, inclusive, confidential care; communicate clearly with patients and colleagues; and perform delegated duties within documented training, competency, and authorization.
Other Responsibilities
Complete required PPIL onboarding and initial competency validation within established timelines; maintain competencies through ongoing training and reassessment. Perform other duties as assigned within the role’s authorized scope.
Qualifications
Education (Strongly Preferred): Graduation from a medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES). Professional certification (CMA/RMA) is not required.
Experience (Required): At least one year of experience using an electronic health record; Epic experience is strongly preferred.
Experience (Preferred): One or more years of experience as a Medical Assistant in a high-volume ambulatory care setting; reproductive healthcare and Electronic Health Records experience preferred.
Skills: Clinical organization, accurate documentation, patient-centered communication, infection prevention, and effective teamwork.
Physical Demands
Frequent standing, walking, reaching, and computer use; occasional assistance with patient movement and lifting up to 25 pounds. Reasonable accommodations may be provided.
Position Information
Reports to: Health Center Manager | FLSA Status: Non-exempt | Schedule: As assigned, including possible evenings or weekends
As published by lever · 25 questions · 9 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Other website
Short answers (2)
- Date available to begin work:
- Salary Requirement: optional
Pick from a list (14)
- Available for: optional
- How did you hear about this position? optional
- If hired, would you have a reliable means of transportation to and from work?
- If you are under 18 years of age, can you provide required proof of your eligibility to work?
- Are you legally authorized to work in the United States? (If hired, a Form I-9, Employment Eligibility Verification, must be completed at the start of employment.)
- Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
- Have you ever worked for Planned Parenthood before?
- I certify that all statements made in this application are true and complete to the best of my knowledge. I understand that any offer of employment is contingent upon satisfactory proof of identity and legal authorization to work in the U.S. I understand that an offer of employment is contingent upon successful completion of a background check by an authorized third party. Planned Parenthood of Illinois (PPIL) is a drug free workplace. I understand that, if hired, I am required to abide by all policies and protocols of PPIL. This application for employment shall be considered active for a period of time not to exceed one (1) year. Any applicant wishing to be considered for employment beyond this time period should inquire as to whether or not applications are being considered at that time. I understand that nothing contained in this employment application or in the granting of an interview is intended to or will create an employment contract between PPIL and myself for either employment or for the provision of any benefits. No promises regarding employment or duration of employment have been made to me and I understand that no such promise or guarantee is binding upon PPIL unless made in writing by an officer of PPIL specifically authorized to make such promises. If an employment relationship is established, I understand that my employment will be “at will” and that I have the right to terminate my employment at any time and that PPIL retains the right to terminate my employment without notice, with or without cause. I authorize PPIL to contact my present and past employers, schools, references and other sources deemed appropriate to consider my application. I hereby release anyone so authorized, PPIL and any third party, from any and all liability for issuing, receiving, or using any such information. All facts stated in the application are open for investigation. I represent that all statements made by me on this application and any other application materials are true. I further represent that I have not omitted or failed to disclose any requested information. I understand that any material omission, or statement of false or misleading information given in my application, resume, cover letter, references, other supporting documents, or interview(s) may result in the denial of a job offer or in the termination of my employment.
- Are you familiar with the services that Planned Parenthood provides? Are you aware and comfortable that PPIL provides abortion care services? optional
- Planned Parenthood provides gender-affirming hormone therapy to patients. Are you comfortable providing services to a person who identifies as transgender or non-binary?
- Have you graduated from a medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES)?
- Do you have one or more years of experience as a Medical Assistant in a high-volume ambulatory care setting?
- Do you have at least one year of experience using an electronic health record?
- The compensation for the position is $20.15/hour plus benefits. Is this compensation something you would be comfortable with?
Written answers (9)
- If yes, please give dates and locations. optional
- List all computer programs that you can use proficiently:
- List all languages, other than English, in which you are conversant/fluent:
- List any other relevant skills, abilities, and/or certifications:
- List any relevant licenses [including number & expiration date]: optional
- Please provide four (4) professional references. NOTE: All references must be work related, and a minimum of two current or former supervisors. [Name, Title, Company, Phone, Email, Relationship to You, Years Known]
- Why are you interested in working for Planned Parenthood?
- Please list any additional specialized trainings and/or certifications or relevant healthcare experience. optional
- Do you have any scheduling limitations? (i.e. can’t work certain days, can’t work Saturdays, etc.) Explain what scheduling limitations you have.