Resident Care Coordinator

POSITION: Resident Care Coordinator

REPORTS TO: Health and Wellness Director

FLSA: Exempt

OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

POSITION SUMMARY:

The Resident Care Coordinator (RCC) supervises and evaluates the care of residents in a memory care and assisted living facility. Schedules and trains care staff, and ensures the clinical services are delivered in accordance with regulations and professional standards.

ESSENTIAL JOB FUNCTIONS:

• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
• Coordinating patient care plans by liaising with all necessary care providers and medical professions to ensure patient needs are met.
• Coordinate follow-up appointments and refer patients to specialists as needed.
• Looks for ways to improve the quality of patient care provided by the facility.
• Works to create efficient systems and workflows within the clinic.
• Attend departmental meetings and stay up to date on all business initiatives related to the clinic.
• Meet with patients and patient families to ensure their needs are being met and resolve any issues or complaints that arise.
• Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
• Attend all required all staff meetings.
• Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.