Residential Aide, On-Call
ABOUT US
Sanctuary for Families is New York’s leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City.
POSITION OVERVIEW
This position is an Residential Aide role that provides on-call coverage during weekdays, evenings, and overnight shifts, Including 8:00a.m. - 4:00pm., 4pm -12a.m., and 12a.m. (midnight) - 8a.m., as needed. The Residential Aides ensures that safety and security of the participants residing in the transitional shelter are safe, monitors access to the facility, maintains an accurate head count of the number of people in the facility, conducting hourly tours of the facility, and maintains confidentiality of the facility.
RESPONSIBILITIES
- Maintains a safe and secure environment for clients, staff, and visitors.
- Distributes information to residents regarding program rules and regulations.
- Ensures compliance with program safety policies and procedures.
- Screens incoming visitors to the facility by means of identification verification.
- Provides conflict resolution.
- Conducts monthly apartment inspections.
- Monitors fire safety alarm panel and respond to facility emergencies.
- Maintains a logbook of facility activities.
- Conducts hourly tours of the facility to ensure its safety.
- Answers and transfers incoming calls.
- Prepares Incident/Accident and FYI reports for emergencies and violations of rules and/or regulations.
- Responds to security emergencies.
- In the absence of maintenance staff, sweeps the entry area, courtyard, and front of building as needed.
- Performs any other department or agency-related duties or special projects as directed.