Residential Counselor - Safety Net Shelter

About Bill Wilson Center:

Bill Wilson Center provides services to children, youth, young adults, and families in Santa Clara County. Additionally, we reach clients through our street outreach and crisis line programs. Bill Wilson Center programs focus on housing, mental health care, supportive services, and advocacy. Bill Wilson Center is committed to working with the community to ensure that every youth has access to the range of services needed to grow to be healthy and self-sufficient adults. A key component of Bill Wilson Center's philosophy encompasses a strength-based approach to improving the lives of the youth and young families in our communities. Bill Wilson Center has been providing services to runaway and homeless youth since 1973. Join us and become a difference maker at Bill Wilson Center!

Job Summary:

The Residential Counselor cares for and supervises youth housed in our Crisis Residential Shelter co-ed Shelter for 12-17-year-old youth by performing the following essential duties and responsibilities. Weekend and holiday coverage required.

Under the supervision and direction of the Safety Net Shelter Program Manager, the Residential Counselor oversees the care for youth housed in our shelter.

Essential Duties/Responsibilities:

• Assist in screening, evaluation and orientation of homeless youth.
• Handle crisis phone calls and occasional walk-in crisis situations.
• Provide individual and group mentorship to residents.
• Complete weekly and monthly program reports.
• Maintain and dispense appropriate medications.
• Input client data into a computer system.
• Prepare youth each morning and ensure youth are dressed, fed and ready for school or other activity.
• Gives instructions to youth regarding desirable health and personal habits.
• Plans and leads recreational activities and participates or instructs youth games.
• Effectively and professionally manage youth behavior.
• Escort youth to designated activities
• Assist with housekeeping duties in the entire shelter and ensure cleanliness and tidiness at all times.
• Ensure safe environment for fellow employees and residents.
• Attend meetings and trainings as required
• Ensure that any BWC vehicles used are kept tidy and that any maintenance or safety issues are reported to the Facilities Manager immediately.
• Ensure that site is neat and tidy and report all maintenance or safety issues to manager or Facilities Manager immediately.
• Regular attendance is a requirement of the position.
• Participate in agency Program Quality Improvement activities and initiatives
• Participate in agency Safety initiatives and proactively report safety issues to management immediately.
• Other duties as assigned.