Residential Inspector

The Residential Inspector conducts in-home quality assurance inspections of subcontracted work for customers of Eversource Energy. As an Inspector, you will visit residences at the start, during and/or upon completion of work, with follow-up visits as needed to ensure customer satisfaction. This position is full time, Monday - Friday, and will work in our closet RISE office location.

Essential Duties and Responsibilities:

• Interpret written and sketched work orders.
• Train, direct and maintain good working relationships with installation crews.
• Interact with homeowners effectively and diplomatically during site visits and when issues arise.
• Facilitate on-site work to ensure completion in a timely manner.
• Perform diagnostic tests (blower door and combustion safety tests, infrared scans) and employ other inspection methods to ensure that all installed materials and equipment adhere to quality standards.
• Document findings, including digital photos of any problems/discrepancies.
• Resolve any minor deficiencies or customer issues during inspection visit.
• Create and approve change orders as needed.
• Obtain homeowner signatures on work completion forms and prepare inspection reports.
• Communicate with the RISE office, homeowners, contractors, municipal building officials and others in a clear, professional and timely manner.
• With company support, obtain BPI Envelope Professional certification within six months of hire.
• Performs other duties as needed or assigned to support the team.

Work Environment:

This job operates indoors and outdoors. In this positon the incumbent maybe frequently exposed to varying conditions with exposure to any or all of the following: heat, cold, heights, dust, dirt, indoors, outdoors and confined areas.

Physical Demands:

• Continuous
  • Standing
  • Lifting under 40 lbs.
  • Dusty environment
  • Outside work
  • Stooping, bending, reaching (push/pull)
  • Walking
  • Clarity of vision at both over 20 feet and under 20 inches
  • Ability to judge distance and space relationships.
  • Area that can be seen up and down or to the right or left while fixed on a point.

• Occasional
  • Lifting over 40 lbs.
  • Climbing ladders and stairs
  • Precision type work
  • Computer input and typing
  • Answering the phone
  • Driving
  • Ability to identify and distinguish colors.
  • Using oil or chemicals
  • Sedentary work
  • Adjustment of eye to bring object into sharp focus.

Positon Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday 8:00 AM to 5:00 PM. May be requested to work additional time as determined by the needs of the department.

Travel: Travel throughout Rhode Island on a daily basis.

Required Education and Experience:

• At least three years of building construction/remodeling experience, including knowledge of carpentry, electrical or mechanical systems.
• Experience interacting with customers and contractors.
• Interpersonal skills, including the ability to tactfully avoid conflict and build mutual respect.
• Excellent verbal and writing skills.
• A commitment to and enthusiasm for energy efficiency.
• Proficiency with Windows-based computer applications, including Microsoft Word, Excel and Outlook.
• A high school diploma or equivalent.
• A valid driver’s license, satisfactory driving record and the ability to travel daily to customers’ homes.
• Able to pass criminal background and drug screening tests.

Preferred Education and Experience:

• Experience installing insulation and air sealing.
• Building construction/remodeling supervisory experience.
• BPI Envelope Professional certification.

Additional Information & Benefits:

• Aggressive salary
• Personal car mileage reimbursement
• Paid vacation, holidays, personal and sick time
• Employer-matching 401(k) retirement plan.
• Employer-paid Employee Stock Ownership Program (ESOP).
• Health care benefits through United HealthCare, Delta Dental and Vision Service Plan.
• Employer-paid life and AD&D insurance; access to short and long-term disability insurance.
• Tuition reimbursement.
• Pre-employment activities will be conducted on qualified applicants after acceptance of a job offer.