Residential Manager Adult Program

Melrose House

Mission: The mission of The Guild for Human Services is to educate, encourage and empower individuals with intellectual disabilities so they may achieve their full potential to lead high-quality lives and participate meaningfully in the community.

At The Guild you can join a workforce of creative, dedicated, and passionate employees working every day to enhance the lives of youth and adults with intellectual disabilities and other challenges.

Primary Job Responsibilities:

• Directly schedule, monitor, supervise, and evaluate all staff within the assigned residence.
• Participate in the hiring, interviewing and disciplinary action processes.
• Provide the individuals who reside in the home an enriched quality of life in their community.
• Ensure that all residential data collection systems, logs and records are up to date.
• Ensure the upkeep of the home by overseeing day to day cleanliness and identifying repairs.
• Oversee the homes food, supply and community activity expenditures, clothing and personal needs expenditures and/or individuals’ personal household accounts.
• Oversee usage, ordering and purchasing of individual household and health related supplies.
• Complete all required reports and assessments using HCSIS (DDS)
• Ensure all incident reports, restraint reports and other documentation is completed related to all residential events and follow up on per Guild policy and the appropriate regulations.
• Administer and record individuals’ medications in compliance with MAP.
• Ensure all staff in the home administer and record individuals’ medications in compliance with MAP.
• Ensure the development of the residential portion of ISP and subsequent reports designed to best meet the needs of each individual and ensure that they are turned in on schedule.
• Ensure the implementation of all ISP objectives and related residential services for individuals who reside in the home.
• Monitor individual’s progress to ensure that goals are appropriate on at least a quarterly basis.
• Ensure that data sheets for ISP objectives are completed according to schedule and are updated as needed.
• Coordinate and take individuals to Doctors’ appointments in collaboration with nursing.
• Monitor all the individuals’ medications and coordinate with the pharmacy (or nursing in school aged programs) if orders are needed.
• Facilitate communication between the home and day program(s) Facilitate communication within the home among staff persons working different shifts.
• Communicate with parents/guardians, family members, stakeholder agency representatives (DDS) on at least a weekly basis regarding individuals, their progress and their needs including sharing staffing information about the home and a schedule of both house and individual activities.
• Be flexible; available to assist other residences.
• Perform other related duties as assigned.

• Bachelor’s degree in special education, psychology, human services or related field required;
• A high degree of effective oral and written communications skills in English
• At least one year of residential management experience and two years direct support experience with developmental disabilities population required.
• Excellent organization and time management skills.
• Reliable transportation to multiple residential locations in Massachusetts
• Proficiency in Microsoft Office Suite
• Ability to demonstrate supervisor and administrative skills
• A valid driver's license
• Must undergo background record check requirements.
• MAP certification or ability to pass MAP within first 90 days.
• Physical and mental capacity to work in stressful situations and de-escalate individuals who have limited cognition and complex needs.