Restaurant Host/Hostess (Harry's Ocean Bar & Grille)
An iconic Cape May resort hotel, the Montreal Beach Resort remains a favorite destination for beachgoers to the Jersey shore – and has been since 1966.
Come join an amazing team with a fun culture while working in the beautiful Cape May environment! The property currently consists of our hotel, which boasts 70+ hotel rooms, a locally favorite restaurant, Harry's Ocean Bar & Grille, which includes Cape May’s only rooftop bar, and of course beach service. The resort is also proud to have Cape May’s only oceanfront liquor store – The Wine Cellar at Harry’s.
Perks for being a team member:
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Benefits for Full-time team members
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401k for Full-time team members
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Discounted merchandise and dining
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Fun work culture
Summary:
The role of the Restaurant Host/Hostess is to assist the restaurant manager in promoting a smooth flowing and high-quality guest service experience.
Responsibilities:
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Know, understand, and adhere to company established policies and procedures.
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Ensures guest interactions are always positive. Smiles with every guest.
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Be neat, well groomed, and maintain a professional image for all our guests.
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Utilizes knowledge of room dynamics, seating capacities and assignments.
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Communicate to the restaurant manager when inventory items need reordering.
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Controls and maintains all paper products and promotional material.
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Answers the phone with proper phone etiquette and assist the guest with professionalism at all times.
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Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties.
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Assists service personnel assigned or specified by manager.
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Ensures the menus are clean and that an appropriate number of menus are available.
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Accepts payments, completes transactions and complies with all established check procedures.
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Performs and executes closing paperwork and deposits within established procedures.
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Has extensive knowledge of menu, daily specials, promotional offerings, and is able to convey overall knowledge of property events and locations.
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Performs other related duties as assigned.