Restaurant Host

SUMMARY: A host is the first person a customer when walking into the restaurant. We are looking for enthusiastic and customer service-oriented hosts to great and seat customers, take reservations, and ensure a positive guest experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet guests as they approach the restaurant with a positive and welcoming attitude
• Seat guests, provide menus, and offer to turn heaters on (if weather prompts)
• Answer calls at the host stand, respond to inquiries, transfer calls, and take to-go-orders
• Inspect dining and serving areas to ensure cleanliness and proper set up
• Inform patrons of establishments specialties and features
• Direct guests to designated meeting rooms or resort rooms
• Receive and record patrons dinning reservations and preferences on OpenTable
• Communicate room charges to the front desk (if applicable)
• Operate cash register to accept payments for food and beverages
• Assist with preparing and serving food and beverages
• Clean windows and dust restaurant areas to ensure optimum cleanliness for our guests
• Assist bussers if there is a need for tables to be cleared or set up to accommodate incoming reservations
• Communicate with Restaurant Manager any discrepancies in reservations
• Perform other related duties as requested by the supervisor