RESTAURANT MANAGER
- Supervise daily restaurant operations
- Provide excellent customer service and resolve complaints
- Train, schedule, and support restaurant staff
- Monitor food quality and service delivery
- Manage inventory and supplier relationships
- Ensure compliance with health and safety standards
- Track expenses, monitor budgets, and reduce costs
- Use restaurant management software for reporting and analytics
- Lead by example and promote a positive work environment
- Handle administrative tasks such as rosters, payroll, and ordering
- Relevant qualification in hospitality management or equivalent experience
- Proven track record as an experienced restaurant manager
- Exceptional leadership and communication skills
- Strong organisational and management skills
- Competency with POS systems and back-end restaurant management software
- Understanding of workplace health and safety and food hygiene
- Ability to handle high-pressure situations and solve problems quickly
- Passion for delivering excellent customer service