Retail Banking Manager

Who is Accordia Bank? Accordia Bank, is a community-focused financial institution, serving the banking needs of Utah residents. We dedicate ourselves to providing a community bank that focuses on the financial and social health of our local communities and the state of Utah. We pride ourselves on quick decisions made at the local level.

Summary: The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products. Serves as the primary officer for deposit accounts and treasury management solutions, builds referral networks, and ensures exceptional service and compliance. Manages deposit portfolios for profitability and risk, resolves complex client issues, and supports branch operations as needed.

• Develop and maintain a strong network of referral sources and centers of influence to drive new business through proactive prospecting and in-person client engagement.
• Expand and deepen client relationships by cross-selling a comprehensive suite of products, including treasury management, deposit accounts, and consumer and commercial loans.
• Build trust and collaboration internally and externally through exceptional problem-solving, ownership, and follow-through, delivering superior customer service and support.
• Provide a full range of deposit products and services to consumers and businesses with a focus on relationship development, deposit growth, and service excellence.
• Backup to the Assistant Branch Manager in opening new accounts and perform account maintenance as needed, ensuring compliance with all bank policies and procedures.
• Manage the deposit portfolio with a balanced approach to sales, efficiency, risk, and profitability.
• Resolve complex client issues and complaints promptly and professionally.
• Maintain the highest ethical standards and ensure compliance with all applicable laws and regulations.