Retail Pool Attendant/Activities Coordinator - Full Time -- DiamondHead Beach Resort
Summary
Oversee poolside operations at a beach resort, maintaining cleanliness, guest service, towel distribution, and retail sales via POS while ensuring safety and company standards.
Responsible for promoting and providing a positive, fun, entertaining, and informational environment that fosters an inspiring guest experience. Also responsible for demonstrating and promoting a strong commitment to providing the best possible experience the guests while maintaining the pool area, keeping it clean and free of debris and proving towel service and fulfilling other guests requests as needed.
- Create age appropriate games for children/adults & supervise children’s activities, resolve disputes between children as necessary
- Maintain safe & clean facility, maintain inventory & storage supplies on a monthly/daily basis; print month end reports for Activities & pool towels to justify inventory balance
- Responsible for the general maintenance and cleanliness of the pool area/equipment, notifying leadership of any issues that need to be addressed
- Performs various site duties, including, but not limited to: monitoring pool/spa usage and supporting guest needs, managing towel stock and handing out towels as requested
- Maintain safe & clean facility, maintain inventory & storage supplies on a monthly/daily basis
- Operate point-of-sale (POS) system to complete retail transactions accurately
- Promote and upsell poolside retail items (e.g., sunscreen, swimwear, beverages, snacks, branded merchandise).
- Keep retail displays clean, stocked, and visually appealing
- Provides the critical first impression to all guests, having a natural passion for delivering exceptional service