Retail Sales Associate

Job Summary:

Our personal Stylists are the stars of our business. Through building a loyal customer base and driving positive sales results, our Stylists are true brand ambassadors with roll-up-your-sleeves mentalities and an have excitement for our products and the impact they have on our customers’ lives.

Essential Job Duties (reasonable accommodations may be made to enable individuals with disabilities to perform essential duties).

Achieve Sales Results

• Create a positive, friendly, and consultative service-oriented customer environment that prioritizes customer relationships and sets Hammer Made apart from other stores.
• Drives personal daily and weekly sales results to meet monthly targets.
• Handles customer situations in compliance with policy and procedures; escalates issues as appropriate.
• Offers suggestions to the leadership team about how to improve daily sales trends.

Operational Expectations

• Ensures company standards of neat, clean and organized sales floor, cash wrap and fitting room areas are met.
• Take part in visual merchandising initiatives. Help execute and ensure a top quality, appealing, merchandise assortment that promotes effective sales and store traffic.
• Assists with promotion of in-store events and promotions to increase the customer base, with particular focus on building the Hammer Made brand.
• Collaborates effectively with other store locations and with outside Business Partners as needed.