Retail Team Member II - PT - Florence
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Job Description: • Delivers ACE (Amazing Customer Experience) to all internal and external customers. • Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values. • Embraces an expectation of learning and growth. Enthusiastically participates in training and development. • Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included. • Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort) • Sorts, prices, and stocks hardline donations for sale according to established expectations. • Sorts, tags, and stocks Softline donations for sale according to established expectations. • Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-upchange for maximum mission impact. • Accurately records donations, production of merchandise and specified tasks. • Meets established production goals corresponding to role in retail location. • Maintains clean work environment. • Demonstrates proficiency of cashier, Softline production, or donor services / hardline production roles through evaluation. • Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department. • Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards. • Maintains safety standards in the store and reports any exceptions to store management. • Performs other job-related duties as assigned by a member of store management. |