Role-Sales/Senior Sales Associate-Luxury Retail

Roles & Responsibilities:

• Deliver outstanding customer service and create memorable shopping experiences.
• Understand customer needs and recommend products best suited to their requirements.
• Achieve individual and store sales targets through effective selling techniques.
• Drive upselling and cross-selling opportunities to maximize sales performance.
• Build and maintain strong customer relationships to enhance brand loyalty.
• Support new product launches, promotions, and visual merchandising activities.
• Ensure stock availability and maintain store presentation standards.
• Assist with CRM initiatives and customer follow-ups.
• Coordinate after-sales service requirements with relevant teams.
• Prepare daily sales reports and maintain accurate records.
• Adhere to company policies, cash handling procedures, and operational standards.

Skills

Desired candidate profile:

• Minimum 2 years of experience in retail, luxury retail, fashion, beauty, watches, jewellery,

hospitality, or customer-facing sales roles.

• Excellent communication and interpersonal skills.
• Strong sales and customer service orientation.
• Well-groomed, professional, and confident personality.
• Ability to work in a fast-paced retail environment.
• Good numerical and basic IT skills.
• Fluency in English is essential; additional languages are an advantage.