Runner - Braintree
Summary
Food Runner at Legal Sea Foods responsible for serving food orders accurately and courteously to guests in a high-volume restaurant setting. Delivers orders timely with proper garnishments, clears tables, communicates important dining information, and ensures stations meet company standards.
The Food Runner is responsible for serving food orders as specified by guests in a friendly and courteous manner.
DUTIES & RESPONSIBILITIES:
• Presents self in courteous and professional manner to guests at all times.
• Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).
• Delivers food orders with appropriate garnishments.
• Delivers food orders timely and, where multiple guests involved, at the same time.
• Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar).
• Responds to guests’ requests for condiments or other items.
• Continually clears away dishes and debris from stations.
• Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service to guests.
• Brings guests’ inquiries regarding food allergies to the Manager’s attention immediately.
• Ensures station is suitable for serving and meets company standards.
SKILLS & COMPETENCIES:
• Demonstrates good judgment.
• Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.
• Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
• Must be able to perform under pressure in a high-volume restaurant setting.
• Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.