RV Park Attendant

Pay Rate: $16.00 an hour

SUMMARY: To assist Marina and RV Park guests. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answer phones and assist guests with Marina and RV Park reservations, registration and directing to slips / parking spots
• Clean and maintain docks, restrooms and Marina and RV Park grounds
• Assist in the preparation for Marina functions
• Process sales, collect fees, process credit card transactions and provide receipts
• Monitor and communicate with guests on marine band radio
• Perform sewage pump-outs and fueling
• Assist guests with connections to electric, water and sewer
• Refer guest comments/complaints to supervisor

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

• Proven excellent guest service
• 6 months cash handling experience

Preferred:

• Marina and / or RV Park experience

Skills

Required:

• Accurate and detail-oriented
• Must be able swim
• Excellent verbal and interpersonal communication skills

Preferred:

• Strong mechanical aptitude

Abilities

Required:

• Ability to work fast and efficiently
• Ability to follow established dress code policies and practice good personal hygiene
• Ability to interact with guests, coworkers and management in a professional and courteous manner
• Ability to troubleshoot, maintain and repair specialized equipment
• Ability to speak in a clear, concise and pleasant voice

RESTRICTIONS

• Must be 18 years of age or older to serve alcohol

REQUIRED TRAINING

• Treasure Island guest service training
• Bloodborne Pathogens training
• TIPS training and certification
• Marina safety orientation
• Any position-related training as determined by department manager

PHYSICAL DEMANDS

• Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
• Must be willing to work in different temperature environment (hot or cold)
• Must have a good sense of balance, and be able to bend and kneel
• Must be able to reach and twist routinely
• Must be able to push, pull and grasp objects routinely
• Must have the ability to independently lift 25+ pounds routinely
• Must be able to perform repetitive hand and wrist motions
• Must have good eye hand coordination
• Must be able to operate foot pedals

WORKING ENVIRONMENT

• Work is performed in the Marina / RV Park areas (indoors and outdoors) including fumes and chemicals, and may require going onto the gaming floor which flashing lights, frequent loud noises and cigarette smoke
• Required to work in extreme weather such as wet, damp and high wind
• Must be able to work in cramped, tight quarters
• Must be willing to work a flexible schedule including all shifts, weekends and holidays
• Occasionally overtime may be required
• Occasionally must deal with angry or hostile individuals
• High volume direct public contact