SA2 - Sales - 22.01

BASIC FUNCTIONS:

• Outbound sales calls
• Meet established productivity goals,
• call handling time, records accuracy
• Ask payment information from customers.
• Leaves Voicemail
• Enters gathered information in a
• specific system to the client.
• Gathers customers information and
• inputs in the system correctly.

KEY RESULT AREAS:

• Attendance
• QA
• Campaign Specific KPIs - TBD

COMPETENCIES NEEDED:

• Outbound sales calls
• Meet established productivity goals,
• call handling time, records accuracy
• Ask for payment information from
• customers.
• Leaves Voicemail
• Enters gathered information in a
• specific system to the client.
• Gathers customers information and
• inputs in the system correctly.

QUALIFICATIONS:

• Degree Holder or with at least 2 years of college
• Sales Background is an advantage
• Has very good oral and written communication
• skills
• Good attention to details
• Good thought process
• Computer literate
• Good attendance record