Sales Account Manager
Job Title: Sales Account Manager
Role Overview:
We are seeking a motivated Sales Account Manager to drive strategic business development through appointment booking, customer follow-up, and sales pipeline management. This is a customer-facing role focused on converting leads into active customers, increasing account engagement, and supporting new product launches.
Key Responsibilities:
Strategically book appointments with both new and existing hospital clients
Follow up with new customers post-initial order to drive continued engagement
Conduct daily outbound calls to generate and maintain business relationships
Review customer year-to-date (YTD) spend and re-engage lapsed clients
Schedule product launch meetings and coordinate sample presentations
Manage the lead pipeline from initial contact through to first order
- Deliver a minimum of 80–100 meaningful sales interactions (MSIs) per week(15–20 per day)
Allocate time as follows: 70% follow-up with existing order customers, 30% new business/cold calling
Requirements
Key Requirements:
Proven experience in sales, telesales, or a customer-facing role
Strong communication and relationship-building skills
Highly organized with the ability to manage a high volume of leads and interactions
Confident in initiating contact and building rapport with medical professionals
Ability to work in a fast-paced, target-driven environment
Experience in reviewing customer data and identifying sales opportunities
Self-motivated with a strategic and proactive mindset
Key Performance Indicators (KPIs):
80–100 meaningful sales interactions per week
Conversion of leads to first-time orders
Active pipeline and appointment tracking
Engagement rate of new customers post-first order