Sales Advisor

Functional roles and responsibilities

• To plan, initiate and conduct sales process with the customers visiting the showroom or while on sales call and contribute in achieving the sales targets.

• Carry out sales in accordance to pre-agreed monthly targets and budgets.

• Prepare and maintain visit and call reports/log highlighting salient features and advise the manager of the same.

• Report weekly and monthly on agreed performance data, comparing actual with targeted and budgeted performance.

• Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product.

• Maintain close contact with prospect customers, make sales calls and visit them to suit their schedule and convenience. Introduce and follow up suitable sales prospects.

• Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars.

• Ensure pre-delivery inspections and proper documentation of the sales transaction.

• Ensure details of all vehicle transactions are accurately completed and recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.

• Provide highest degree of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales.

• Ensure that the customer is aware of all available extras, accessories and warranties.

• Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.

• Provide customers with qualified advice on vehicle finance and insurance facilities.

• Participate in seasonal sales campaigns and promotions to maximize sales penetration.

Education/certification and continued education

• Degree in any discipline or through automotive vocational route.

Years of experience

• 3 – 5 year solid experience in fleet sales in the GCC market.

Knowledge and skills

• Good knowledge of automobile sales gained through formal training or work experience. Preferably bilingual (Arabic and English).

• Attention to details and concern for quality.

• Dynamic and proactive personality.