Sales Associate

Responsibilities:

•Responsible for all sales activities in store within Hermès standards of image and services worldwide

•Including identifying customers’ needs, developing client relationships, sales, and delivering post-sales services

•Achieving sales target and maintain high level of customer service, product knowledge and operational procedures

•Build and maintain long-term relationship with customers by providing excellent customer experience

•Proactively receive and recruit walk-in customer, maintain KPI customers

•Assist with inventory and special projects as needed

•Be part of a collaborative and inclusive team

•Other duties as assigned

Requirements:

•Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity

•Strong motivation in becoming a Hermès Ambassador and providing excellent customer service

•Strong commitment towards teamwork

•Energetic, passionate and positive working attitude

•Excellent in presentation, interpersonal and communication skills

•Good command of Mandarin, English is a plus