Sales Associate - Sandia Fuel

Position Summary

Under the supervision of the Store Manager. Responsible for retail sales. Provides guest service and product information.

Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future.

Essential Duties and Responsibilities

1. Greets guests cordially and professionally, within one (1) minute or less.
2. Promotes sales of inventory, using promotional in-store sales, as well using special orders. Actively participates in monthly sales incentive programs.
3. Works cooperatively with management and co-workers to develop a “Team” relationship to achieve desired business goals.
4. Provides project and artist information and answer questions regarding arts and crafts, apparel, jewelry, pottery, tobacco, etc.
5. Accurately handles all sales transactions through Point-of-Sale systems; cash handling, travelers check verification, credit card processing, Konami, shipping/handling, proper receipt retention, data entry verification, and obtaining ID as required.
6. Directs patrons to proper office as appropriate to seek resolution of problems beyond the information and capabilities available to sales associate.
7. Answer telephones politely, takes and records accurate messages and passes them to the appropriate person.
8. Performs routine daily tasks:

• Re-stocking and merchandising of inventory
• Affix price labels as directed by Store Manager.
• Maintain clean and orderly work areas.
• Maintain and replace/re-stock supplies
• Maintain clean cases, jewelry, and merchandise
• Maintain brochure and informative materials

9. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work
based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia.

Additional Responsibilities

1. Performs additional duties as requested.

Key Performance Indicators

This position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process.

Knowledge, Skills, and Abilities

1. Ability to understand and follow specific instructions and procedures.
2. Ability to effectively deal with guests and team members.
3. Ability to analyze and solve problems.
4. Must be friendly, enjoy working with the public and communicate effectively.
5. Ability to effectively communicate information and/or policy and procedures in a manner easily understood by the guest.
6. Ability to handle money and balance a cash register drawer.
7. Ability to learn Point-of-Sales software.
8. Knowledge of retail business concepts.
9. Ability to lift minimum of 50 pounds.
10. Ability to work harmoniously and professionally with team members and supervisors.