Sales Associate/Senior Sales Associate
About the Role
We are looking for an energetic, style-driven, and customer-obsessed Retail Sales Associate to join our team. As the face of our brand, you won’t just be selling shoes—you’ll be curating style and delivering a vibrant in-store experience for our community.
Key Responsibilities
Customer Experience & Styling: Welcome store visitors with energy, share brand stories, understand their aesthetic, and provide tailored product and sizing recommendations.
Sales Excellence: Actively drive personal and store sales targets through proactive engagement, styling advice, and upselling/cross-selling (footwear care accessories, apparel, socks).
Store Visuals & Standards: Maintain impeccable visual merchandising (VM) standards, ensuring display shoes, shelves, and POP materials are clean, aligned, and replenished.
Inventory & Stock Management: Assist with receiving incoming stock, price tagging, sensor application, and maintaining a neat, accessible backroom for quick retrieval during peak hours.
Cashiering & Operations: Process Point-of-Sale (POS) transactions (cash, cards, digital wallets) accurately and handle product exchanges according to brand policy.
Requirements
Passion for footwear, streetwear, lifestyle fashion.
Minimum 1 year of retail or customer service experience (fresh graduates or candidates with high energy and passion are welcome).
Confident communicator with an outgoing and positive attitude.
Able to work retail hours, including weekends, public holidays, and rotating shifts.
Comfortable on your feet for extended periods and handling stock movement.
Perks & Benefits
Attractive Basic Salary + Monthly Commission & Incentive Schemes
Generous Staff Discounts on the latest footwear drops
Career progression path to Senior Associate / Supervisor
EA Licence No.: 26C3338
Registration No.: R26160354