Sales Associate

Role Overview

The Client Relations Associate (Sales) will be responsible for driving sales, converting client enquiries into confirmed and paid bookings, developing new business opportunities, and building long-term client relationships across StarClinch and StarClinch Express.

The role involves managing the end-to-end sales process, from lead generation and requirement understanding to proposal sharing, negotiation, booking confirmation, payment coordination, and handover to internal teams.

Roles & Responsibilities

• Lead Management & Sales Conversion: Manage inbound enquiries and assigned leads, understand client requirements, qualify opportunities, share relevant artist recommendations and quotations, follow up proactively, and drive conversions into paid bookings.
  
• Sales Across Both Brands: Handle conventional artist bookings through StarClinch and fast-turnaround bookings through StarClinch Express, ensuring the appropriate sales approach for each requirement.
  
• Business Development: Generate new business through outbound calls, emails, WhatsApp, networking, referrals and direct outreach to corporate clients, brands, event management companies, wedding planners, agencies and other potential customers.
  
• Client Relationship Management: Build and maintain strong client relationships, develop repeat business, reactivate dormant accounts, and identify opportunities for cross-selling and account growth.
  
• Proposal & Negotiation Management: Prepare and share quotations and proposals, coordinate artist availability and commercial details with internal teams, negotiate within approved pricing and discounting limits, and guide clients through the booking and payment process.
  
• Sales Coordination & Handover: Coordinate with Artist Management, Operations, Accounts and other relevant teams to ensure accurate booking details, timely communication and a smooth handover of confirmed bookings.
  
• CRM & Sales Reporting: Maintain accurate CRM records, track follow-ups and sales pipelines, update opportunity status and expected closure dates, and submit regular sales reports and forecasts.
  
• Client Experience & Commercial Compliance: Ensure professional client communication, accurate booking documentation and adherence to approved pricing, payment procedures and company policies.
  
• Market Intelligence: Monitor customer requirements, market trends, competitor offerings and sales opportunities, sharing relevant insights with management to improve sales performance.
  

Requirements

Requirements

• 2–5 years of experience in Sales, Business Development, Account Management, or Inside Sales, with prior team handling experience.
  
• Proven track record of consistently achieving or exceeding revenue and sales targets.
  
• Excellent sales closing, negotiation, objection handling, and consultative selling abilities.
  
• Experience in B2B Sales, Business Development, Influencer Marketing, Media Sales, Advertising Sales, Brand Partnerships, Talent Management, or Event Sales is highly preferred.
  
• Strong active listening and problem-solving skills with the ability to understand client pain points and recommend the right solutions.
  
• Excellent verbal and written communication skills.
  
• Hands-on experience with CRM tools and sales pipeline management.
  
• Highly organized, target-driven, self-motivated, and comfortable working in a fast-paced startup environment.
  
• Bachelor's degree in Business, Marketing, or a related field is preferred.
  

Benefits

• Competitive Compensation: A salary package structured to reward your skills and dedication (Up to ₹35,000/month).
  Comprehensive Health Insurance: Your well-being is important to us; we’ve got your medical cover taken care of.
  AI-Driven Environment: Work at the forefront of modern technology. You will get hands-on experience using cutting-edge AI tools and platforms that streamline workflows and keep you ahead of the industry curve.
  A Launchpad for Freshers: We actively welcome fresh minds! If you are curious, eager to learn, and quick to adapt, you will find a highly supportive ecosystem here designed to accelerate your professional growth.
  Informal & Comfortable Dress Code: Leave the formal at home. We believe comfort breeds creativity and productivity, so dress casually and authentically.
  Vibrant Work Culture: Join a dynamic team in the entertainment and client relations space where fresh ideas are celebrated and collective growth is the priority.