Sales & Business Administrator

Location: South Africa – Fully Remote Employment Type: Permanent, Full-Time Working Hours: Monday to Friday, UK Business Hours Industry: IT Hardware, Technology Distribution & B2B Sales Start Date: As soon as possible Salary: Competitive, based on experience

About the Opportunity

We are recruiting an experienced, highly organised Sales & Business Administrator to support a growing UK-based technology business.

The company provides IT hardware, technology products, refurbished equipment and related services to schools, businesses, charities and public-sector organisations.

This position is ideal for an administrator with strong experience in sales support, order processing, quotations, supplier coordination and executive administration.

The successful candidate will play a central role in ensuring that daily business operations run efficiently, allowing the sales team and senior management to focus on customer relationships and business growth.

The ideal individual will be detail-oriented, proactive, highly proficient in Microsoft 365 and confident managing multiple administrative responsibilities in a fast-paced commercial environment.

Requirements

Key Responsibilities

Sales Administration & Support

• Provide comprehensive administrative support to the sales team.

• Prepare, process and manage customer quotations.

• Assist with sales enquiries and customer correspondence.

• Maintain accurate sales records and customer information.

• Support the preparation of sales documentation and related paperwork.

• Coordinate with sales representatives to ensure customer requests are processed efficiently.

• Track outstanding quotations, orders and administrative actions.

• Ensure accurate and timely communication between sales teams, customers and suppliers.

Order Processing & Purchase Orders

• Process customer orders accurately and efficiently.

• Prepare and manage purchase orders.

• Follow up with suppliers regarding outstanding purchase orders and order updates.

• Track orders and maintain accurate records of order progress.

• Assist with invoicing administration and supporting documentation.

• Verify the accuracy of quotations, purchase orders and invoices.

• Identify and resolve administrative discrepancies.

• Ensure all order-related documentation is correctly maintained.

Executive & Director Administration

• Provide direct administrative support to senior management.

• Manage professional email correspondence and inbox organisation.

• Assist with calendar management, diary coordination and meeting scheduling.

• Prepare business documents, spreadsheets and correspondence.

• Follow up on outstanding actions and administrative priorities.

• Coordinate communication with internal teams, suppliers and external stakeholders.

• Handle confidential business information professionally.

Supplier & Vendor Administration

• Communicate with suppliers regarding orders, quotations and outstanding documentation.

• Assist with supplier account and vendor-programme administration.

• Maintain accurate supplier records.

• Follow up on outstanding purchase orders and administrative requirements.

• Coordinate documentation required for supplier and vendor processes.

• Support smooth communication between the business and its suppliers.

CRM & Business Administration

• Maintain accurate customer information within the company's CRM system.

• Update sales records, customer interactions and order information.

• Organise and maintain electronic filing systems.

• Prepare Excel spreadsheets, trackers and administrative reports.

• Support day-to-day operational administration.

• Ensure business information is recorded accurately and consistently.

Essential Requirements

• Minimum 3 years of experience in sales administration, order processing, business administration, office administration or executive support.

• Demonstrated experience preparing quotations and processing customer orders.

• Experience managing purchase orders and following up with suppliers.

• Strong proficiency in Microsoft 365, particularly:

• Microsoft Outlook

• Microsoft Excel

• Microsoft Teams

• Microsoft Word

• Confident using CRM systems and maintaining accurate customer records.

• Experience providing direct administrative support to a sales team, director or senior management.

• Strong organisational skills and excellent attention to detail.

• Ability to manage multiple priorities and deadlines.

• Excellent written and verbal English communication.

• Professional and confident when communicating with customers and suppliers.

• Ability to work independently with minimal supervision.

• Strong problem-solving skills and a proactive approach to administrative responsibilities.

• Comfortable working remotely during UK business hours.

Advantageous Experience

• Previous experience within IT distribution, technology reselling or hardware supply.

• Experience working for a B2B supplier, wholesaler or distribution company.

• Previous experience supporting a UK-based business.

• Familiarity with UK business processes, customer service standards or supplier operations.

• Experience dealing with educational institutions, schools or public-sector procurement.

• Experience managing high volumes of quotations, purchase orders and invoices.

• Experience supporting multiple sales representatives or senior executives.

• Familiarity with supplier or vendor administration processes.

Key Skills & Competencies

• Excellent administrative and organisational abilities.

• High attention to detail and accuracy.

• Strong Excel and Microsoft 365 proficiency.

• Effective time management and prioritisation.

• Professional written and verbal communication.

• Strong customer and supplier relationship management.

• Ability to work under pressure and meet deadlines.

• Independent problem-solving and initiative.

• Confidentiality and professionalism.

• Strong follow-through on outstanding tasks.

What Success Looks Like

Within the first 90 days, the successful candidate should be able to:

• Independently manage routine sales and business administration.

• Ensure quotations, orders and purchase orders are processed accurately and on time.

• Maintain reliable communication with customers and suppliers.

• Provide consistent and effective administrative support to senior management.

• Reduce the administrative workload of the sales team, allowing them to focus on revenue-generating activities.