Sales & Concierge Specialist Locally Owned Not Corporate
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Hand & Stone - 39504 N Daisy Mountain Dr - Anthem, AZ Sales & Concierge Specialist Locally Owned Not Corporate
Description
Benefits:
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Tuition assistance
Are you tired of corporate "big box" mentalities? Join a true Professional Team.
Hand & Stone Anthem is independently owned and operated by the same local franchise owners for 18 years. We are not a corporate-owned facility, nor are we affiliated with any other Hand & Stone locations in the Valley. We take pride in our "Old School" approach to hospitality: high-touch service, meticulous follow-up, and a culture of excellence.
We are led by a Spa Director with 20 years of advanced aesthetics expertise. We don't just "run a spa"—we curate a high-end wellness environment. If you are a sales professional who values local ownership and a Butler/Concierge-level of service, we want you on our Team.
The Role: High-Performance Sales & Service This is a sales-heavy position. You aren't just checking people in; you are a Wellness Consultant responsible for meeting membership quotas and service goals.
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Starting Pay: $17/hr + Uncapped Commissions and Performance Bonuses.
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The Culture: We are a Team, not a "family." We value professional boundaries, mutual respect, and hitting targets.
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The Standards: We utilize Zenoti and expect "old school" customer service—that means personalized follow-ups, detailed client notes, and 5-star hospitality.
What You’ll Do:
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Drive Membership: Confidently meet daily and weekly sales goals.
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Concierge Hospitality: Provide one-on-one, undivided attention to every guest. No "sitting behind a desk"—you are actively engaging.
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Expert Consulting: Learn the science behind our Dermalogica and Image Skincare lines to effectively recommend home care and upgrades.
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Operational Excellence: Maintain a pristine facility and handle high-volume scheduling with precision.
Why You’ll Love It Here:
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Legacy Leadership: Work for original owners who were 4th in the country for the brands franchising.
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Stable & Local: We are the only Hand & Stone in Anthem. We focus on our garden and our community.
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Professional Growth: Use your background to help us bridge the gap between service providers and the public. We value your experience and insight.
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Perks: KinderCare discounts (10% weekly), LifeMart benefits (via ADP), and deep discounts on professional-grade services/products.
Requirements:
- Proven track record in sales and meeting quotas.
- The ability to provide a "concierge" experience.
- Excellent follow-up skills and attention to detail.
- A "results-oriented" mindset.
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